Qrates

Is KreditBee safe and registered in India? RBI status and complaints

KreditBee is a real loan app published by Finnovation Tech Solutions Pvt Ltd. It acts as an agent for RBI-registered NBFCs like Krazybee Services Private Limited. We check its official licence status, the phone permissions it requires, and the most common user complaints.

By Qrates research desk · 2026-10-27

KreditBee is a real loan app published by Finnovation Tech Solutions Pvt Ltd. For the publisher itself, we could not match a licence on the registers we check. Instead, it acts as an agent for RBI-registered NBFCs like Krazybee Services Private Limited. You can check the latest figures on the KreditBee Qrates page, or compare its safety metrics with other options in our loan and credit apps directory.

Quick answer: Is KreditBee safe and registered in India?

  • KreditBee is a real loan app published by Finnovation Tech Solutions Pvt Ltd.
  • For the publisher itself, we could not match a licence on the registers we check, but it acts as an agent for RBI-registered NBFCs like Krazybee Services Private Limited.
  • The app requires access to your contacts, text messages, and location.
  • Users mostly praise how fast the money arrives, but the main complaints are about credit report errors and recovery agent behaviour.

Licence and registration: Which NBFC is behind KreditBee?

The KreditBee app is published by a company called Finnovation Tech Solutions Pvt Ltd. We could not match a licence for Finnovation on the registers we check across the RBI, SEBI, and IRDAI (Qrates directory).

Instead of lending its own money, Finnovation acts as a Lending Service Provider. This means it builds the app and finds the customers. The actual loans come from partnered RBI-registered NBFCs. The primary lender behind the app is Krazybee Services Private Limited (KrazyBee Services Limited Official Website).

App Publisher Role Licence Status
Finnovation Tech Solutions Pvt Ltd Lending Service Provider We could not match one on the registers we check
Krazybee Services Private Limited Non-Banking Financial Company RBI-registered NBFC

If you are wondering is KreditBee approved by RBI, the answer lies in this partnership structure. The app itself is not a registered lender, but it operates legally by connecting you to lenders that are registered. You can always check the KreditBee NBFC name in your loan agreement to know exactly who is lending you the money.

Regulator warnings and RBI guidelines

We found no specific regulator warnings against KreditBee or Krazybee Services Private Limited. The app operates within the standard rules for RBI approved loan apps.

Under the RBI digital lending rules explained for borrowers, the partnered NBFC is fully responsible for the app's actions (RBI Guidelines on Digital Lending). This rule protects borrowers who use digital platforms. The NBFC must ensure the app clearly displays the KreditBee processing fee and the KreditBee interest rate in a Key Fact Statement before you borrow. This transparency helps borrowers avoid hidden charges.

The RBI also holds registered NBFCs accountable for the conduct of their recovery agents (RBI (Non-Banking Financial Companies - Responsible Business Conduct) Directions). If an agent harasses a borrower, the NBFC is legally responsible for that behaviour.

What KreditBee can read on your phone

According to the Qrates directory check of Google Play, KreditBee requests several sensitive phone permissions. You must grant these permissions to use the app.

The app asks to read your text messages, read your contacts, record audio, read phone identity, and see your location (Qrates directory). KreditBee states it uses microphone access for Video KYC and contact access for UPI services (KreditBee Privacy Policy).

Loan apps use this data to assess credit risk and prevent fraud. However, it means the app has deep access to your personal data privacy. You should weigh this access against your need for a quick loan.

What users complain about (and what they like)

KreditBee has a Google Play rating of 4.61 from 19,15,839 ratings, and it counts over 10 crore installs (Qrates directory). The average of its recent reviews over the last 90 days is 3.85. The app was last updated 33 days ago.

In a sample of 400 recent reviews read by Qrates, users highlighted specific issues in their KreditBee loan app review. The most raised problems were credit report problems (10 of 400 Google Play reviews). This was followed by recovery agent behaviour (8 of 400 Google Play reviews) and feeling pushed into things (5 of 400 Google Play reviews).

If you have an unresolved issue, you can learn how to complain to the RBI Ombudsman to seek a formal resolution. The company is highly responsive to KreditBee customer complaints. It replies to 99% of one and two star reviews to address user issues.

How to check an app's NBFC registration yourself

You can run an NBFC registration check to see if a loan app is backed by a real lender.

  1. Find the NBFC name in the loan app's 'About' section or at the bottom of its website.
  2. Go to the official RBI Sachet portal at sachet.rbi.org.in (RBI Sachet Portal).
  3. Click on 'Registered Entities' and search for the exact NBFC name to confirm it holds a valid licence.

FAQs

KreditBee loan app safe hai ya nahi?

It is a legitimate app that connects you to RBI-registered NBFCs. It does require access to your contacts and SMS to function. You must decide if you are comfortable sharing this data.

What happens if I don't pay a KreditBee loan?

The NBFC will report the missed payment to credit bureaus. This lowers your credit score and makes future borrowing difficult. The lender will also use recovery agents to collect the debt.

Can KreditBee access my contacts?

Yes, the app explicitly requests permission to read your contacts when you install it from Google Play. The company states this is used for its UPI services.

KreditBee fake or real?

It is a real loan app with over 10 crore installs. It facilitates actual loans from registered NBFCs like Krazybee Services Private Limited.

The short version

  • KreditBee is published by Finnovation Tech Solutions Pvt Ltd, which acts as a Lending Service Provider.
  • The actual loans are funded by RBI-registered NBFCs, primarily Krazybee Services Private Limited.
  • The app requires permissions to read your text messages, contacts, and location.
  • The most common user complaints involve credit report errors and recovery agent behaviour.
  • The RBI holds the partnered NBFC fully responsible for the app's actions and the conduct of its recovery agents.

Sources

Disclaimer

Qrates is an information directory. It takes no commission from any company listed and does not recommend products. Figures are taken from the sources named and dated, and they change; check the company's own page before you decide. This is not investment, credit, insurance or tax advice for your situation. A licence or a clean record today does not guarantee how a company behaves later. To complain, use the regulator's own portal (RBI CMS, SEBI SCORES or IRDAI Bima Bharosa).

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