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IDFC FIRST Bank vs Dhani: which bank app is better

IDFC FIRST Bank replies to 90% of unhappy reviews on Google Play, Dhani to 91%. Both can read your SMS. Both can read your contacts. Over the last 90 days of reviews, IDFC FIRST Bank averages 3.80 and Dhani 1.71. The most serious complaint about both is the same: "Nobody answers".

IDFC FIRST BankDhani
Most serious thing people reportNobody answers (3 of 400)Nobody answers (25 of 400)
Does anyone answer complaints90% of low-star reviews · usually same day91% of low-star reviews · usually same day
Rating in the last 90 days3.80 (down 1.09 on lifetime)1.71 (down 1.56 on lifetime)
Last updatedthis month2 months ago
Reads your SMSyesyes
Reads your contactsyesyes
Shows adsnono
Numbers confirmed on a register0 of 10 of 1
Charges we could sourcenot extracted yetnot extracted yet
Charges only in the termsnot extracted yetnot extracted yet

How to read this

Every row comes from a public source: the app store listings, the reviews people left there, and the registers kept by RBI, SEBI and IRDAI. Where a row says "Not known", we have not measured it yet, which is different from the answer being no. Qrates takes no commission from either app.

Full pages: IDFC FIRST Bank · Dhani

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