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FamApp vs IDFC FIRST Bank: which bank app is better

FamApp replies to 88% of unhappy reviews on Google Play, IDFC FIRST Bank to 90%. Both can read your SMS. Both can read your contacts. Over the last 90 days of reviews, FamApp averages 3.53 and IDFC FIRST Bank 3.80. The most serious complaint about both is the same: "Nobody answers".

FamAppIDFC FIRST Bank
Most serious thing people reportNobody answers (9 of 400)Nobody answers (3 of 400)
Does anyone answer complaints88% of low-star reviews · median 1d90% of low-star reviews · usually same day
Rating in the last 90 days3.53 (down 0.97 on lifetime)3.80 (down 1.09 on lifetime)
Last updatedthis monththis month
Reads your SMSyesyes
Reads your contactsyesyes
Shows adsyesno
Numbers confirmed on a registernone published0 of 1
Charges we could sourcenot extracted yetnot extracted yet
Charges only in the termsnot extracted yetnot extracted yet

How to read this

Every row comes from a public source: the app store listings, the reviews people left there, and the registers kept by RBI, SEBI and IRDAI. Where a row says "Not known", we have not measured it yet, which is different from the answer being no. Qrates takes no commission from either app.

Full pages: FamApp · IDFC FIRST Bank

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