Generate ICICI Bank debit card PIN: iMobile, net banking and ATM steps

You can set your ICICI Bank debit card PIN using the iMobile app, net banking, customer care or an ATM. ICICI Bank's common savings charges list PIN re-generation as Nil, and its PIN page does not list an SMS option. Keep your card and registered mobile number ready.

By Qrates research desk · 2026-11-01

You can complete your ICICI Bank debit card PIN generation online using the iMobile app or net banking. You can also set it by calling customer care or visiting an ICICI Bank ATM. ICICI Bank says a PIN reset through iMobile or net banking is instant.

What you need before you start

Keep your new debit card ready to check the 16-digit card number, the expiry date and the CVV. Have the phone with your registered mobile number nearby to receive the OTP. For net banking, you also need the grid values printed on the back of your debit card. At an ATM or on a customer care call, you need your date of birth as registered with the bank. If you use net banking, type the official domain icici.bank.in to avoid phishing sites. If you ever suspect your card details have been compromised, learn how to block a lost debit card, credit card and UPI in India immediately.

How to generate your ICICI Bank debit card PIN

Menu names differ across ICICI Bank's own pages and app versions. The routes below are the common ones, so look for the closest name on your screen.

Using the iMobile app

Open the iMobile app and log in.
Tap Services, then select Card PIN Services.
Choose Generate Debit Card PIN.
Select your account number and debit card number, and enter the CVV.
Type your new 4-digit PIN, confirm it and submit.

Using net banking

Log in at icici.bank.in with your User ID and password.
Click Cards and Loans, then Debit/ATM Card, then Generate PIN. Some ICICI Bank pages show this as My Card PIN, then Debit Card PIN, then Generate Now.
Select your debit card, and enter the CVV and the grid values from the back of your card if asked.
Enter the OTP sent to your registered mobile number.
Type your new 4-digit PIN and confirm.

Calling customer care

Call the toll-free number 1800 1080 from your registered mobile number.
Select the Banking Account option.
Choose the option to generate a debit card PIN, and enter your 16-digit card number.
Enter the card expiry date, the CVV and the primary account holder's date of birth.
Enter your new 4-digit PIN and confirm it.

At an ICICI Bank ATM

Insert your card at an ICICI Bank ATM.
Select Generate PIN / Forgot PIN (some pages call it Generate ATM PIN), then choose Generate OTP.
Enter your registered mobile number.
Enter your date of birth as registered with the bank, in DDMMYYYY format. The OTP comes to your registered mobile number by SMS.
Insert your card again, select the same option, then choose Already have OTP.
Enter the OTP, then enter your new 4-digit PIN and enter it again to confirm.

Set your digital transaction limits

RBI rules say a new card works only at ATMs and card machines (with the card inserted) in India until you turn on other uses (rbi.org.in). So online, contactless and international use start off. You can turn these on and set limits yourself. In the iMobile app, open Debit Card, go to the transaction settings, and turn on what you need. Then use Set Transaction Limit. In net banking, go to Cards and Loans, then Debit/ATM Card, then Manage Card Limit. Menu names can vary. If you are interested in comparing features, you can explore other banking apps and neobanks to see how they manage card controls.

How long it takes and what it costs

ICICI Bank says a PIN reset through iMobile or net banking is instant. At an ATM, you first need the OTP to arrive by SMS. ICICI Bank's common savings account charges list debit card PIN re-generation as Nil, with effect from 1 May 2024. Wealth Management, Private Banking and Basic Savings accounts have their own schedules, so check the one for your account.

If it does not work

If you do not receive the OTP, check your network connection. Ensure your mobile number is correctly linked to your bank account. If the iMobile app shows an error, check for pending app updates in the Google Play Store or Apple App Store. If the issue persists, call the ICICI Bank customer care number or visit your home branch. Always ensure you are using official channels and verify a payment link or QR code before paying if you are prompted to enter card details elsewhere.

FAQs

How to generate ICICI debit card PIN online?

You can generate your PIN online through the iMobile app or ICICI Bank net banking. In iMobile, go to Services, then Card PIN Services, then Generate Debit Card PIN. Menu names can vary.

Can I generate ICICI ATM PIN by SMS?

ICICI Bank's debit card PIN page does not list an SMS option. It lists the iMobile app, net banking, an ATM and customer care. At an ATM or in net banking, you do get an OTP by SMS, but that is only one step in those routes.

What is the customer care number for ICICI PIN generation?

ICICI Bank's customer care page lists the toll-free number 1800 1080. Call from your registered mobile number. Select Banking Account, then the option to generate a debit card PIN.

How to change ICICI ATM PIN if forgotten?

If you forget your PIN, ICICI Bank says you can reset it instantly using the iMobile app or net banking. The steps are the same as generating a PIN for a new card. For those managing multiple accounts, you can compare money apps side by side to keep track of your financial tools.

The short version

You can set your ICICI Bank debit card PIN using the iMobile app, net banking, customer care, or an ATM.
ICICI Bank's PIN page does not list an SMS option.
ICICI Bank's toll-free customer care number is 1800 1080.
ICICI Bank's common savings charges list PIN re-generation as Nil. Check your account's schedule.
New cards start with online, contactless and international use turned off.