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5paisa vs IIFL: which broker is better

5paisa replies to 94% of unhappy reviews on Google Play, IIFL to 83%. Over the last 90 days of reviews, 5paisa averages 4.73 and IIFL 3.50. The most serious complaint about both is the same: "Nobody answers". We confirmed 3 of the 9 registration numbers 5paisa publishes on a regulator's register, and 4 of 5 for IIFL.

5paisaIIFL
Most serious thing people reportNobody answers (5 of 300)Nobody answers (4 of 374)
Does anyone answer complaints94% of low-star reviews · usually same day83% of low-star reviews · usually same day
Rating in the last 90 days4.73 (up 0.39 on lifetime)3.50 (down 0.89 on lifetime)
Last updatedthis monthNot known
Reads your SMSnono
Reads your contactsnono
Shows adsnono
Numbers confirmed on a register3 of 94 of 5
Charges we could source1 as a figure, 3 quotednot extracted yet
Charges only in the terms1not extracted yet

How to read this

Every row comes from a public source: the app store listings, the reviews people left there, and the registers kept by RBI, SEBI and IRDAI. Where a row says "Not known", we have not measured it yet, which is different from the answer being no. Qrates takes no commission from either app.

Full pages: 5paisa · IIFL

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