Groww vs IIFL: which broker is better
Groww replies to 99% of unhappy reviews on Google Play, IIFL to 83%. IIFL does not read your SMS; Groww does. IIFL does not read your contacts; Groww does. The most serious complaint about both is the same: "Nobody answers". We confirmed 2 of the 4 registration numbers Groww publishes on a regulator's register, and 4 of 5 for IIFL.
| Groww | IIFL | |
|---|---|---|
| Most serious thing people report | Nobody answers (20 of 400) | Nobody answers (4 of 374) |
| Does anyone answer complaints | 99% of low-star reviews · usually same day | 83% of low-star reviews · usually same day |
| Rating in the last 90 days | 3.43 (down 1.36 on lifetime) | 3.50 (down 0.89 on lifetime) |
| Last updated | this month | Not known |
| Reads your SMS | yes | no |
| Reads your contacts | yes | no |
| Shows ads | no | no |
| Numbers confirmed on a register | 2 of 4 | 4 of 5 |
| Charges we could source | 1 as a figure, 3 quoted | not extracted yet |
| Charges only in the terms | 0 | not extracted yet |
How to read this
Every row comes from a public source: the app store listings, the reviews people left there, and the registers kept by RBI, SEBI and IRDAI. Where a row says "Not known", we have not measured it yet, which is different from the answer being no. Qrates takes no commission from either app.