5paisa vs Upstox: which broker is better
5paisa replies to 94% of unhappy reviews on Google Play, Upstox to 96%. 5paisa does not read your SMS; Upstox does. 5paisa does not read your contacts; Upstox does. Over the last 90 days of reviews, 5paisa averages 4.73 and Upstox 3.30. The most serious complaint about both is the same: "Nobody answers". We confirmed 3 of the 9 registration numbers 5paisa publishes on a regulator's register, and 4 of 11 for Upstox.
| 5paisa | Upstox | |
|---|---|---|
| Most serious thing people report | Nobody answers (5 of 300) | Nobody answers (7 of 397) |
| Does anyone answer complaints | 94% of low-star reviews · usually same day | 96% of low-star reviews · usually same day |
| Rating in the last 90 days | 4.73 (up 0.39 on lifetime) | 3.30 (down 1.05 on lifetime) |
| Last updated | this month | this month |
| Reads your SMS | no | yes |
| Reads your contacts | no | yes |
| Shows ads | no | no |
| Numbers confirmed on a register | 3 of 9 | 4 of 11 |
| Charges we could source | 1 as a figure, 3 quoted | 1 quoted |
| Charges only in the terms | 1 | 0 |
How to read this
Every row comes from a public source: the app store listings, the reviews people left there, and the registers kept by RBI, SEBI and IRDAI. Where a row says "Not known", we have not measured it yet, which is different from the answer being no. Qrates takes no commission from either app.