ACKO vs Digit Insurance: which insurance app
ACKO replies to 100% of unhappy reviews on Google Play, Digit Insurance to 99%. Digit Insurance does not read your SMS; ACKO does. Digit Insurance does not read your contacts; ACKO does. Over the last 90 days of reviews, ACKO averages 3.21 and Digit Insurance 3.57. The most serious complaint about both is the same: "Claim trouble". We confirmed 0 of the 2 registration numbers ACKO publishes on a regulator's register, and 0 of 8 for Digit Insurance.
| ACKO | Digit Insurance | |
|---|---|---|
| Most serious thing people report | Claim trouble (13 of 386) | Claim trouble (12 of 378) |
| Does anyone answer complaints | 100% of low-star reviews · usually same day | 99% of low-star reviews · usually same day |
| Rating in the last 90 days | 3.21 (down 1.35 on lifetime) | 3.57 (down 1.24 on lifetime) |
| Last updated | this month | this month |
| Reads your SMS | yes | no |
| Reads your contacts | yes | no |
| Shows ads | no | no |
| Numbers confirmed on a register | 0 of 2 | 0 of 8 |
| Charges we could source | not extracted yet | not extracted yet |
| Charges only in the terms | not extracted yet | not extracted yet |
How to read this
Every row comes from a public source: the app store listings, the reviews people left there, and the registers kept by RBI, SEBI and IRDAI. Where a row says "Not known", we have not measured it yet, which is different from the answer being no. Qrates takes no commission from either app.
Full pages: ACKO · Digit Insurance