ACKO vs ICICI Prudential Life App: which insurance app
ACKO replies to 100% of unhappy reviews on Google Play, ICICI Prudential Life App to 91%. ICICI Prudential Life App does not read your SMS; ACKO does. ICICI Prudential Life App does not read your contacts; ACKO does. The most serious complaint about ACKO is "Claim trouble"; about ICICI Prudential Life App, "Nobody answers".
| ACKO | ICICI Prudential Life App | |
|---|---|---|
| Most serious thing people report | Claim trouble (13 of 386) | Nobody answers (8 of 370) |
| Does anyone answer complaints | 100% of low-star reviews · usually same day | 91% of low-star reviews · usually same day |
| Rating in the last 90 days | 3.21 (down 1.35 on lifetime) | 3.23 (down 1.39 on lifetime) |
| Last updated | this month | this month |
| Reads your SMS | yes | no |
| Reads your contacts | yes | no |
| Shows ads | no | no |
| Numbers confirmed on a register | 0 of 2 | none published |
| Charges we could source | not extracted yet | not extracted yet |
| Charges only in the terms | not extracted yet | not extracted yet |
How to read this
Every row comes from a public source: the app store listings, the reviews people left there, and the registers kept by RBI, SEBI and IRDAI. Where a row says "Not known", we have not measured it yet, which is different from the answer being no. Qrates takes no commission from either app.
Full pages: ACKO · ICICI Prudential Life App