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FamApp vs Kotak Bank: which bank app is better

FamApp replies to 88% of unhappy reviews on Google Play, Kotak Bank to 100%. Both can read your SMS. Both can read your contacts. Over the last 90 days of reviews, FamApp averages 3.53 and Kotak Bank 3.39. The most serious complaint about FamApp is "Nobody answers"; about Kotak Bank, "Pushed into things".

FamAppKotak Bank
Most serious thing people reportNobody answers (9 of 400)Pushed into things (4 of 400)
Does anyone answer complaints88% of low-star reviews · median 1d100% of low-star reviews · usually same day
Rating in the last 90 days3.53 (down 0.97 on lifetime)3.39 (down 1.31 on lifetime)
Last updatedthis monththis month
Reads your SMSyesyes
Reads your contactsyesyes
Shows adsyesno
Numbers confirmed on a registernone publishednone published
Charges we could sourcenot extracted yet1 quoted
Charges only in the termsnot extracted yet1

How to read this

Every row comes from a public source: the app store listings, the reviews people left there, and the registers kept by RBI, SEBI and IRDAI. Where a row says "Not known", we have not measured it yet, which is different from the answer being no. Qrates takes no commission from either app.

Full pages: FamApp · Kotak Bank

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