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Groww vs Zerodha Kite: which broker is better

Groww replies to 99% of unhappy reviews on Google Play, Zerodha Kite to 53%. Zerodha Kite does not read your SMS; Groww does. Zerodha Kite does not read your contacts; Groww does. The most serious complaint about both is the same: "Nobody answers". We confirmed 2 of the 4 registration numbers Groww publishes on a regulator's register, and 3 of 5 for Zerodha Kite.

GrowwZerodha Kite
Most serious thing people reportNobody answers (20 of 400)Nobody answers (4 of 395)
Does anyone answer complaints99% of low-star reviews · usually same day53% of low-star reviews · median 1d
Rating in the last 90 days3.43 (down 1.36 on lifetime)3.35 (down 1.07 on lifetime)
Last updatedthis month2 months ago
Reads your SMSyesno
Reads your contactsyesno
Shows adsnono
Numbers confirmed on a register2 of 43 of 5
Charges we could source1 as a figure, 3 quoted1 as a figure, 6 quoted
Charges only in the terms00

How to read this

Every row comes from a public source: the app store listings, the reviews people left there, and the registers kept by RBI, SEBI and IRDAI. Where a row says "Not known", we have not measured it yet, which is different from the answer being no. Qrates takes no commission from either app.

Full pages: Groww · Zerodha Kite

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